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Client Success Stories

Winners of the 2008 Meetings Events Australia WA Industry Awards in our product division of “Conference Support Services”, and the Jaguar Award for Excellence in Innovation in Travel, our committment to our clients focuses on: customer service, reliability, fun, originality and creativity. But you should hear all of this first hand from our clients.

On this page you will find current and regularly updated Success Stories from many of our past and present clients.

BHP Billiton Worsley Alumina

To Richard & your Team,

Thank you so much for the training sessions.

On asking the team members who had the privilege to attend for feedback, it was unanimous’ for example,

“The hospitality, accommodation, meals and service were excellent.

The team events were well organised and Coordinated, they were made to be fun and as such we formed stronger bonds within our group”

I will follow-up with a broader range of feedback to your team as they all come in .

Many thanks Again,

Steve Thomas, feedback following Championship Teams and Safari Challenge programs at Merribrook Retreat on the 28th and 29th of June, 2010.

School Drug Education & Road Aware

Hi Suzanne

Thank you for everything on Tuesday. The whole team really enjoyed the experience and were grateful for the relaxed way that you both conducted the session.

Thanks again

Kate Gilomen, Coordinator Professional Learning, SDERA, feedback following Merribrook’s Creative Art Team Building Workshop at Subiaco Oval on the 29th of June, 2010.

Murdoch University

Hi Suzanne,

Thanks for yours and Anna’s work with us on Wednesday. I too was impressed with everyone’s enthusiasm. The feedback from the team has been very positive.

Regards

Anne Ward, Murdoch Universtity , feedback following a 1/2 day team games and challenges session on the 23rd of June, 2010.

Education & Training Shared Services

Thanks Suzanne. You have been a pleasure to work with.

A great day was had by all of our staff. We thoroughly enjoyed the whole day and all the activities were great for teambuilding and bonding.

Kind Regards,

Jasmine Deng, Education and Training Shared Services Centre (ETSSC), feedback following the Survivor Challenge Program at the WACA on Monday 21st June, 2010

Western Power

Hi Suzanne

I just want to say how much my my team and myself enjoyed ourselves. It was such a great day. Many thanks to your staff. We will definiately contact you again for another session”

Here are some of the comments my team members.

Kind Regards

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Yesterday was very interesting. When doing the exercises it made you realize that we all need to act as one not as individuals in some areas. I also found that at first nobody was really listening to each other but as the day wore on you could see the changes in people and they started listening to each others ideas. Some people were more competitive, some were just followers watching and waiting. On the whole I thought it was an excellent day because it made me realize that we are a great team and that we do have respect for each other.
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It tells us that every piece of advice is important, it is worthy of trying. we get to know the team members more. I hope we can organize more soicial events.
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I thought our team building activites were awesome, very positive experience, everyone had a laugh and a good time made us think and work together in a way we dont really get to in an office environment, thanks Merribrook team.

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I Thought it was UNREAL!! and SOO much fun!! it was unbelivably fun fun fun. I Want to sincerly and very appreciatly Thank You advisors and the Merribrook people on how suprising, different, positive, involved, fantastic and fun yesterday was. I cant thank you enough guys.
Thanks Heaps!!!!

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I thought it was heaps of fun. It was great to see everyone laugh together and working as a complete team. I cant wait to do something like this again.
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Was good, brought the team together.
Plenty of strategy and plenty of laughs, a healthy day.
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It was a great day enjoyed being a little physical and having a challenge to work out how to get things across, through and out of things. As well as seeing others enjoy themselves and having a laugh.
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I thought it was great how we actually worked together to sort out the problems when everyone had a say.
It was really productive…
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Very enjoyable good to see how the rest of the team does things.

Vanessa Johnson, Western Power, Feedback following a Team Games and Challenges session at KingsPark.

Venues West

Suzanne,

Thanks for a terrific day we had an awesome time.

See you next time.

John Lynch, Venues West, Feedback following a Team Games and Challenges and Safari Challenge Session at Brookleigh, Swan Valley on Friday 28th May, 2010.

Karara Mining

Hi Suzy

The only feedback that I can give is that you guys are absolutely GREAT!! All our staff members had a wonderful time and only had good things to say, I have not had one complaint.

Personally, I would like to thank you for making me look so good. The feedback people have given me is a reflection on yourselves as everything was seamless which is due to your fantastic organisation.

I had a ball, Merribrook feels like a home away from home. Everyone is so friendly and accommodating and Merribrook itself is just a stunning place to be!!

Thank you so much for all your help!!

Liz, Karara Mining, Feedback Following a 2 day strategic retreat inclduing the project simulator program at Merribrook Retreat.

Q Catering Perth

Thank you as well to you and Richard. The team had a great day and are already looking forward to the next team activity.

Regards

Marija Magdic, People Manager ,Feedback following a Championship Teams and Safari Challenge Session at Brookleigh on Wednesday 18th may, 2010

Western Power

Hi Suzanne,

Thanks from all of us. We certainly enjoyed ourselves and everyone of us learnt something!

Thanks to Richard.

Regards

James Palmyre, Western Power, Feedback following a Team Games & Challenges session at Merribrook Retreat on Friday 30th April, 2010

Bank West

Hi Suzanne,

Again thank you for a fantastic afternoon on Tuesday. Both yourself and Mel were very patient with us and explained everything in great detail.

I have given the guys some time to digest what their thoughts were on the afternoon and they have all come back with very positive comments.

Here a few:

Enjoyed seeing how people interact outside of work.

It was a safe, fun environment to challenge ourselves.

Overall a extremely well organised beneficial afternoon.

Wouldn’t change a thing.

As you can see everyone thoroughly enjoyed themselves.

Thanks again.

I would definitely recommend you to others.

Kind Regards

Nikki Purvey, Business UAT Manager, Retail Change Management. Feedback following the Safari Challenge at Kings Park Lottery West Family Area on Tuesday 13th April, 2010

BHP Billiton

Hello Suzanne

On behalf of the Ravensthorpe Wrap-up Team, I would like to extend our sincere thanks to both yourself and Hamish for a FANTASTIC day!

As you can imagine, telling a group of South Africans we were going on ‘Safari’ certainly opened myself up to a lot of stick, however everyone really got into the spirit of the day which eventuated in Friday becoming laugh-a-minute between the teams.

As always, Merribrook has excelled, and we all look forward to future events.

Kind Regards

Kim Bungate, BHP Billiton, Feedback following the Safari Challenge at Brookleigh on the 18th of March, 2010

Macquarie Bank

Hi Suzanne,

We all had a great time and had a very positive response by all.

The time allocated was perfect, not too long or too short.

We will definately keep you in mind for any other team building events and will spread the word around.

Thank you very much for everything.

Regards

Bronwyn Campbell | Executive Assistant, Macquarie Bank Ltd. Feedback following the Survivor Challenge on Friday 5th March, 2010

Phillip Morris

Hi Suzanne,

Everyone thoroughly enjoyed themselves immensely…. They thought all the activities were great and especially at the beginning and the end when Richard had us all in a group to kick things off and to end the day….made them all feel very comfortable.

For myself - again I think the same above…. It was great and very well organized. You and the team were awesome to deal with and very friendly…. We will definitely be using you guys again… I will be sending out a little survey to our people about the whole conference and the activities, and if there is anything in particular about the afternoon we had with you, I will forward onto you.

Thank you so much for a very enjoyable afternoon.

Many thanks again

Kellie Mann, Phillip Morris. Feedback following a Team Games and Challenges / Survivor Challenge session at Meelup Beach on the 3rd of March, 2010

HSSE BP Refinery (Kwinana)

Hello Suzanne,

The feedback I have had from the team was they all had a great time on Friday and enjoyed the challenges. Thankyou for having everything so well organised this takes a lot of pressure away from the person trying to bring it all together.

The photos and paintings will be well received.

Regards

Sharon Woods, BP Refinery (Kwinana). Feedback following the Da Vinci Team Code on Friday 19th Feb, 2010

Carlton United Breweries

Hi Suzanne,

Thank you to all the team from Merribrook for a great morning last Friday. I think everyone went away with very positive comments - though a little tired and hot. I think everything went really well and would like to ask you to pass on our thanks to the team who worked there for the morning.

We look forward to having the opportunity to work with you again in the future.

Kind Regards

Lesley Librizzi, Management Co-ordinator, Carlton United Breweries, Feedback following the Safari Challenge at Rottnest Island on Friday 5th Feb, 2010.

Applied Sattelite Technology

Hi Suzanne,

Some feedback from our staff:

“I thought the team building was good fun and our instructor was helpful. It was good that they supplied sun screen etc also. The challenges were varied too which was good. I don’t have anything negative to say about it! “

“Only positive, great weather, nice location and the activities were both challenging and interesting. It was truly good team building - just a shame the best team did not win. J”

“We enjoyed the day. Merribrook could not control the heat, but yet we survived! Great day had by us both.”

Thank you so much for a fantastic day! It was really enjoyed by everyone.

Kind regards

Sara Brotton, Applied Satellite Technology Australia 17th December, 2009 following the Safari Challenge at Brookleigh, Swan Valley

Horizon Power

Hi Suzanne

I just wanted to thank you and the guys for a great afternoon on Friday. The event was enjoyed by all staff who attended and I am receiving great feedback from them.

Thanks for all of your help and for organising such a great day! We will definitely be looking at doing something similar next year with the team.

Kind Regards

Tamela Smith, Horizon Power, 17th November 2009, feedback following The Survivor Challenge.

Great Southern Community Housing

All staff thoroughly enjoyed the teambuilding activities in spite of some people feeling nervous prior to the trip. We had a post teambuilding discussion and staff were surprised at how much they challenged themselves to do events they felt were beyond their capability. There was also a clearer sense of the skills of the different team members and an overall understanding of how we work as a team.

Kaz Sternberg, CEO, Great Southern Community Housing, 26th October 2009

Azure Capital

The feedback has been nothing but positive so congratulations to you and your team. Dinner on Saturday night was just amazing and the wine labels were a big hit, I’m just waiting for them to be shipped back to the office for us to put up on our walls. Thanks again for all your time, hard work and effort that the Merribrook team put into our retreat to make it so special.

Kate Browne, Azure Capital Pty Ltd, 21st October 2009

Schlumberger

Suzanne

We have had nothing but great responses from everyone involved in the event. They were all extremely impressed with yourself and the organization of the event and the fun factor. Many were surprised by how much they enjoyed it and have advised that they would and will recommend it to both other managers within Schlumberger, but also to clients they talk to.

Thanks again

Toni McPherson, Schlumberger, October, 2009, Feedback received following the Creative Art Team Building Workshop

Bankwest

The guys were raving about the day - seemed to really get a lot out of it.

Anne Hetherington, Business Analyst, Change Management, Bankwest

Momentum Partners

Momentum Partners 2009 Annual retreat involved a half day team building exercise called the “Safari Challenge” at Merribrook in Margaret River in August 2009. This was no ordinary run of the mill team building “been there, done that” experience. You know the kind, throw a ball around to each other and step outside your comfort zone.

Similar to the urban race series, the team building involved a variety of challenges which tested well established work relationships and made very strong new ones within our group. It was competitive without dummy spitting and wholesome fun without singing Kumbayah round a camp fire. For some teams it was the sprinting and running around that was the highlight, for others they didn’t even break a sweat and managed through tactics to complete most of the challenges and win!

Our staff comments included:

“I really enjoyed it, probably better than most other team building experiences I’ve been on due to the physical ‘running around’ type aspects. I’d definitely recommend it to others.”

“Amongst the best team building exercises I’ve ever done - good fun as well as team building What differentiated it was the way it had roles for all sorts of people and really did require everyone to work together. No other exercise has done this as consistently. I’d definitely recommend it to others.”

“I know this isn’t very team spirited, but I’d love to go back with a crack team and sprint the whole thing to pick up the max points. Just to prove it can be done…Maybe we could compete against other corporates?”

“I thought the activity was superb, it was really well done and our guide Richard was excellent. It was far better than any team event that I have done in the past.”

“It was amazing, being able to lead the team in 2 challenges was a great boost of confidence!”

“I had heaps of fun, and certainly felt more of a bond with the people on my team as we worked together through the process.”

My personal highlight was hearing the staff talk about the afternoon for the next 2 days with such enthusiasm.

I cannot recommend this activity enough.

Esther Bliss, Business Manager, Yellow team members (we were robbed), Momentum Partners, 14 Sept, 2009

Alcoa

Thank you very much for putting together an awesome art workshop for us. It got the accountants using their creative side which was great fun. Now we need to agree on where we are going to display the artwork! I look forward to working with Merribrook again in the near future.

Barbara Fitzgerald, Senior Business Advisor, Alcoa, 11 Sept, 2009

Metro West

Thank you for all you and your team did over the weekend in helping Metrowest with our goals. Your programme far exceeded what we hoped to achieve and provided plenty of laughs and fun along the way.

Paul Frank, Metro West, 31st Aug, 2009

Shirlaws Coaching

A big thank you to the team at Merribrook for the great day we had last Thursday. The Integra team really got lots out of it and we continued to use the experience the next day in our conversations etc.

Hope to be able to use you again soon with some of my other clients.

Ak Sabbagh, Shirlaws Coaching, 1 Sept, 2009

Murdoch University Village

“Personally I felt that the training program was very well facilitated. It was definitely much more than we had all looked forward to and it kept us very well engaged during the entire session”.

“The time machine task was excellent. It was fun, competitive and helped extend relationship’s with team members”.

“I enjoyed the fact that at the end of the day I learnt a lot about getting to know our team mates better, that the knowledge that we have gained can be applied in future situations and most importantly the fact that the entire session was engaging on an individual level made it all the more enjoyable”.

“It was great to get away as a team and do something fun, not completely work related”.

Participant Feedback received following a full day Future Leaders / Championship Teams Programme, 31st, July, 2009

Castrol

Thanks for Friday. The feedback has been great. I look forward to working with you and your team in the future!

Brad Appleton, Regional Sales Manager Western Castrol Lubricants, 20th July, 2009

BHP Worsley

We asked for feedback from all our people before they left. The feedback was overwhelmingly positive.

Particularly around the quality of the venue, the food, the safari challenge and the friendly and helpful service by you guys.

On a personal note as the organiser I’d like to thank you guys for how you looked after us and also your flexibility in being able to cope with changes we requested during the organisation leading up to the event. Everything ran like clockwork and it certainly made my job easier. Thank you.

Chris Handley, BHP Worsley, 21st April, 2009

Hertz Rentals

Thank you for a wonderful weekend it is so nice so peaceful and so beautiful and we look forward to coming back every year.

Mike Terry, Managing Director, Hertz Rentals, 11th March 2009

Canteen

Massive thanks for entertaining us on Monday. We had a great time! It was the perfect platform for many constructive and reflective discussions to follow.
We’ve all come away feeling more inspired, aware, united, confident and supported.
We truly are looking forward to the big challenge that awaits us in a couple of weeks.

Renee Cabassi, CanTeen, January 6th, 2009

Capel Shire

Hi Richard,
Thanks to you and your staff for a fabulous day. I have heard nothing but positive feedback – so well done! I can’t wait to see the photos!!

Regards

Lisa Dent, Manager Human Resources, Shire Of Capel, 8th December 2008

Alinta Assist & Rheem

On behalf of myself and the staff at Alinta Assist and Rheem, we would like to extend our sincere thanks for a weekend to remember.
Where do we start? The location was absolutely beautiful and accommodation was of a very high standard.
The friendliness and professionalism of your team was truly outstanding.
All the meals that were served were of a 5 star standard which was a high topic of conversation the whole bus ride home.
As far as Saturday’s team building challenges went, it was evident that they were thoroughly enjoyed by all staff members and many topics learned that we will continue to utilise in the daily runnings of our business.
A thank you to each of you would be an understatement. The weekend went beyond all our expectations and we look forward to seeing you all again soon. It is definitely something we will look into again in the near future.

Yours sincerely

Nicole Martin, Executive Assistant to CEO, Alinta Assist, November 2008

GESB

We’ve had some great feedback from everyone regarding the afternoon activities. I think it was great we all could get together and have a laugh doing some crazy tasks, and also see each other in a different light that we don’t get the opportunity to do here at work! I would love to do something like this once a quarter/month!
Kind regards and thanks again for a great day!

Emily Roche, Project Office Coordinator, GESB, November 2008

Department of Fisheries

On behalf of the Corporate Services branch of the Dept of Fisheries, I would like to say a big thank you to you, Richard and the rest of the Merribrook team. It was a fantastic day and the games were really well organised and run - it was a shame that it had to finish so early. I had so many wonderful comments when back in the office on Friday it was amazing. Everyone (even the doubters!!) told me they had a great time and it has seemed to have improved the mood of the branch already which was the aim of the day. So once again thanks and hopefully we will get to see you at another Fisheries team development sooner rather than later.

Best wishes
Sincerely,

Leanne Adams, Executive Officer, Corporate Services, October 2008

Straits Resources Ltd

Hi Angus,
Would like to say again, what a great day Friday was. We thoroughly enjoyed it and got a lot out of the experience.
We are going to get the paintings framed and hung up in our area for “prosperity”.

Many thanks

Gail Campbell, General Manager, Finance & Management Services, Straits Resources Limited
October, 2008, after completing the Merribrook Da Vinci Team Code.

Royal Aero Club of Western Australia

Hi Richard,
Thanks once again for your efforts - and thanks for the documents.
There was a very positive feel about RACWA today.
I look forward to working together again sometime in the future.

Cheers,

Alan Hoffman, Chief Executive Officer, September 2008, two days of Championship Teams with Merribrook Corporate for 60 people in Mandurah.

Australia Post

After the executive team completed The Merribrook Da Vinci Team Code……

Well the word around the office is that my Exec’s had a fantastic time!! They thoroughly enjoyed that day.

Cheers

Renae, WA Events Co-ordinator, Australia Post. September 2008

AOT All Stars Famil

(Merribrook ran a Safari Challenge at Merribrook Retreat for a group of 42 eastern states based young professionals, here is the feedback from the session)
From the feedback survey forms that I have received back from this famil, the participants rated your property on average 4.5 out of 5 for the level of service, standards and quality of facilities.
Specific comments also noted:
Merribrook retreat was FANTASTIC. Always a bit of fun to get a bit dirty and get to know team mates. I would recommend this to any group or business travelling to the area. Mike my tour guide was great!!!”
Thank you very much for your support and assistance with this famil.
I look forward to working with you again in the near future.

Kind regards

Todd Lonie, Australia Pacific Marketing & Famils Executive, August 2008

Department of Agriculture and Food

Dear Lorraine, Richard, Mick, Tina and Mike

A big thank you to the “Merribrook Team” for a fantastic learning experience during our recent DAFWA Dairy and Beef Team training program at Merribrook.

I use the words “Merribrook Team” as you guys certainly practice what you teach! Your professional team approach was evident right from the start of our booking enquiry with Tina providing excellent service and feedback. Then we arrived to a glorious facility and very welcoming smiles from all at Merribrook.

Your introduction to team development was highly effective Richard and set the scene for our DAFWA guys to be prepared to step out of their comfort zone in the knowledge that their team mates would support them.

Can’t forget the excellent Merribrook food…..delicious and wholesome, just what was needed for enthusiastic and active team participants (please thank your Chef for us).

The Safari Challenge is a credit to you guys. Both the course and its activities are in harmony with your incredible block of paradise. The encouragement of Richard, Mick and Mike no doubt contributed to our three DAFWA teams scoring very high course scores (who says winning isn’t important!).

It was great catching up with you again Lorraine - you are the perfect hostess. Many of our team members have commented to me how welcoming you were and appreciated your genuine interest in them.

After a fantastic evening - great food, great (too much?) wine, plenty of “bonding” and some open and frank team discussions we surfaced for a hearty breakfast before heading to what I knew would be one of the highlights of our training - the abseiling.

This was where Mick came into his own as his obvious passion for this experience and his enjoyment at helping others experience this thrilling and challenging activity (thanks Mick, we will be back!). It was great to see every team member challenge themselves with this activity supported by their team mates.

We will be recommending your facilities and training program to our colleagues and friends. My only problem is how I improve on our training experience for next year!

Warmest regards

John Lucey, Dairy Team Leader, July 2008

City of Canning

Just a quick thanks to you and Remy for the training session the other day. The feedback from staff so far has been very positive. I look forward to utilising Merribrook’s programs again in future.Cheers,

Evan Hillman, Coordinator Youth and Family Services, June 2008

Hampton Partners

The day was totally enjoyable and everyone had a great time. We thank you and your staff for everything. A big thanks to Angus and Mike for putting up with our “crazy” antics and thought processes - but no doubt they are use to it!!!
Thank you again and will promote Merribrook to others where possible. Regards

Lisa and all the staff, Hampton Partners Manjimup & Pemberton, June 2008

Destination Event Management

Merribrook successfully coordinated a fabulous team building activity for Tupperware in April 2008. DEM worked closely with Angus from Merribrook and delivered a fun and exciting VIP Activity Day in the form of a Scavenger Hunt. The whole day was executed well, starting with a briefing for all 140 participants at the Hotel. Professional running sheets of the proposed schedule was provided regularly as amendments were made to the program. The idea was that the participants would see as much of the city of Perth as possible. The layout of the program was put together brilliantly incorporating several Perth landmarks where pictures opportunity’s were available. Stops included Kings Park Skywalk with morning tea, North Fremantle Pavillion for Tupperware Lei Making as well as a wonderful lunch at the Indiana Tea rooms. Every minute was accounted for. The attention to detail and effort put into this day was very much appreciated. It was a great success and thoroughly enjoyed by all participants.

Thanks Angus, it really was a great day!

Kind Regards,

Melanie Vaughan, Account Manager, Destination Event Management, April 2008

Tupperware Australia

Everyone had an absolutely marvellous time and commented on what a great job you and your team achieved on our behalf.
No doubt we will meet again in the future … hopefully sooner rather than later. Thanks again,

Cathy Richards, Special Events Manager, Tupperware Australia Pty Ltd, April 2008

BHP Billiton

I want to thank you again for your preparation and facilitation of the session with our guys. I had an idea what we should do and you exceeded those expectations by far. Thank you for the professional service rendered!

Robbie Pretorius, Consultant Project Management Services, BHP Billiton, February 2008

Stockland

I am happy to advise the event was extremely well received by all Stockland staff. Needless to say, the success was totally due to your professionalism, thought, consideration and meticulous planning which had gone into preparing and running the event. Everyone of your staff were great - they were enthusiastic and supportive of the participants, no matter whether we were competitive, anxious or tired! I am happy to give any feedback to future groups.
Greg Dodd, Regional Manager North WA, Development Division, Stockland, September 2007

Intercontinental Hotels Group

The Priority Club Rewards Winnings Ways Challenge was a great success and we were pleased to have worked with Merribrook Corporate. The planning and logistics were managed with precision to enable the true objective of the event run to engage our General Managers, Corporate Employees and Hotel Owners live the element of our Winning Ways. The range of activities quickly overcame cross cultural challenges and equalized the team. The event was a great conclusion and supported some of the key messages of the IHG Asia Pacific Leadership Conference. Richard it was indeed a pleasure to work with you and Angus over the last 5 months and you certainly made it happen. Thank you for your contribution to a successful IHG Conference and feel free to use James, Damian or I for a recommendation for future events.
Jolyon Bulley, Regional Vice President Operations South East Asia, Intercontinental Hotels Group, May 2007, Merribrook ran the Da Vinci Team Code for 400 IHG general managers, corporate employees and hotel owners in Fremantle

ANZ Business Banking

ANZ Business Banking held a staff recognition function on utilising Merribrooks services for creating the Da Vinci Team Code event in Fremantle. Richard Firth came out to meet us, to provide a run through of the days activities and finalise the event. Throughout the organising of the event and the event itself, we found Richard and the staff to be well prepared, easy to deal with and extremely accommodating. All in all, the event was very well received by all staff, it met our goals of interaction and team building and was inclusive for all ages and abilities. We would have no hesitation in recommending Merribrook
Roslyn Merritt, District Coordinator, ANZ Business Banking, 15 February 2007

Quay West Resort Bunker Bay

We all had a great day out at Merribrook and everyone has spoken very positively of their experience. The Safari Challenge in the afternoon was everybody’s highlight. Thank you again and we will have no hesitation in sending groups your way that are interested in this type of activity.
Daniel Payne, Quay West Resort Bunker Bay, September 2007

Davey Real Estate

Everyone is on a high and cannot stop talking about their weekend, the fun, the games and the food. I have told them they need to get back to work but they are still at Merribrook. I compliment you all, you have a fantastic program and beautiful surroundings, thank you.
Jeanette Bates, Davey Real Estate, July 2007

IBM Software Group

Thank you very much for providing a wonderful conference. I had very positive feedback from the team and everyone said they had a great time. Some highlights of our stay included the lovely surroundings at Merribrook and the food, those home cooked breakfasts were great and so were the dinners we had. None of the team left hungry thats for sure. Thanks again for being so accommodating. Im looking forward to coming back one day.
Jason Jameson, IBM Software Group, September 2007

ASWA Busselton

On behalf of all the ASWA team I would like to send you all a huge thank you. We had a wonderful time and hope to come back down the track. I had really great feedback from all the ladies especially about the catering, a huge thumbs up, and the general ambience of the place, very calming and relaxing. We now all want one of those fireplaces! The team development games were also excellent. They definately got our minds thinking about work practice and different ways in which we interact. Richard was great.
Dee Shade, PIH Coordinator/Programs Manager, ASWA Busselton, June 2007

Department of Environment and Conservation

I would like to thank Richard, Lorraine & yourself for the wonderful hospitality and events that were organized. Everyone really enjoyed themselves. I’ve been telling people how great the team building games were.
Lily Simpson, Department of Environment and Conservation, June 2007

Department of Agriculture and Food WA

I have only received positive feedback from all participants. People really enjoyed themselves and the shared experience allowed them to get to know each other a lot better. Your facilites are superb and the location is picturesque to say the least. I will not hesitate in recommending Merribrook Retreat.
Simon Merewether, Regional Invasive Species Manager, Biosecurity, Department of Agriculture and Food, WA, June 2007

Cool Energy

Thank you for organising our days at Merribrook. Please also pass on our thanks to Richard, Lorraine, Mick and Michael for a wonderful time at Merribrook. Our team enjoyed the activities over the 2 days and the surroundings at Merribrook. Everyone was able to relax and unwind. Also please pass on our thanks to your wonderful chef, Ally. The food was magnificent. Keep up the good work.
Diane Scott, Office Manager/Executive Assistant to the M.D. Cool Energy Ltd, June 2007

Oswald Homes

I would just like to extend a very warm thankyou for a wonderful 3 days spent at Merribrook. The team activities and in house service has been priceless and we have been enriched by a new camaraderie within Oswald Homes. I am sure we will be back soon enough to conquer new fears
Reza Kahn, General Manager, Oswald Homes, Feb 2007

Richard has a well earned reputation as a leader in the field of corporate training. His flair in developing programs with just the right combination of challenge and encouragement enhance delegates’ enjoyment while developing skills they can take back to the workplace.
Western Australian Business News,17/11/05

Flight Centre

Thank you so much for such a great weekend, everyone had a great time including me! The feedback on Merribrook was amazing and I’m sure they will be recommending & selling it to their customers. Special thanks also to Ali the Chef… the food was gorgeous and we all felt very spoilt!
Louise McWilliam, Flight Centre

Perilya Limited

The Leadership Program was a great success and Merribrook played a key role in providing the right environment for the team to focus
Perilya Limited

Woodside

The whole team is raving about their last couple of days. The location was beautiful. The team building wonderful. Food and facilities top class. We’ll be telling everyone how great it was.
Tracy, Woodside

British American Tobacco

We, the team had a fantastic day at King’s Park, full credit to you and Merribrook. By the time we got to the hotel the team were totally pumped and all they did was talk about the day.
5th June 2005, Nella Colasante, Administrator WA, British American Tobacco

Princess Margaret Hospital

On behalf of the Paediatric Surgical Trainees of Australasia, I am just writing to express out gratitude for your efforts during our recent Paediatric Surgical Registrar’s Retreat at Merribrook. I can’t tell how much our group appreciated both the excellent accommodation and the tranquil surroundings. As you can imagine, the life of a surgeon is a hectic one, and whilst our retreat was a productive one, it was also a rejuvenating time for us all. The staff are especially to be commended; they are all highly professional and attentive, and made the few days we spent with you extremely memorable. Thank you once again for all your efforts.
Dr Heather Jefferies, Senior Surgical Registrar, Department of Surgical Services, Princess Margaret Hospital

GFP Studios

I would like to take this opportunity to thank all of you at Merribrook for a fantastic experience. Feedback from our group has been overwhelmingly positive. The environment was just delightful, the catering fantastic, the high ropes course a real individual challenge as well as a great team-builder and the Myers-Briggs with Veronique was an amazing journey and valuable learning experience for all of us. Our company would have no hesitation in recommending your facility to any organisation that wishes to focus on leadership and team building or just wanted a great conference with a twist.
Noelle Stone, National Sales Manager, GFP Studios

Wesfarmers Limited

On behalf of the Wesfarmers Corporate Office staff, I would like to formally thank you for all your time, support, and flexibility in the development and successful delivery of the Merribrook Corporate Office Retreat 2003. The various activities and team challenges for our ‘Fellowship of the Ring’ were exceptionally well orchestrated and executed by you and your team. We would also like to acknowledge and thank Lorraine for her assistance throughout the program. Thank you again for helping to make our retreat a huge success and a memorable experience for all of us.
Chris Ryan, Group Human Resources Manager, Wesfarmers Limited

Agribusiness Research & Management

Just a note to let you know that the feedback from the 10 staff from our vineyard and vegetable production operations has been extremely positive. They all found the balance of physical activity and ‘mental exertion’ in a team environment both enjoyable and very informative. Also thanks for taking the time to understand a bit about our business and making the course directly relevant to this.
June 2003, Neil Delroy, Managing Director, Agribusiness Research & Management

Rusty Australia

Just a note to pass on my gratitude regarding our training day held at Merribrook on Monday the 11th of August 2003. The day was an integral part of our winter sales conference. The Rusty crew had an absolute ball, everyone loved the location and facilities and I had a lot of great feedback. Many cynics at the start of the day were raving about how much they had enjoyed it by the end, and the pamper pole in particular was a topic of many conversations throughout the week! Most comments I received were that it was great to do something different that was challenging and fun, not just being stuck in a training room.
Tracy Davies, HR Manager, Rusty Australia

Worldwide Online Printing Cannington

On behalf of all at Worldwide Cannington, please pass on our gratitude to Steve, James, Rebecca and yourself on the professional way in which you run your ‘Team Initiatives and High Ropes Course. The Air around the office is a Buzz with Confidence and people are walking around with a spring in their step, after such an exhilarating weekend. The mix of the High Ropes Course and the Team Building exercises makes it a great day for achieving both Personal and Team Goals. Richard, I have no reservations on recommending your course to anyone and offer my number , 0419 939 427, as a contact if someone needs a first-hand experience of the day. Once again on behalf of all at Worldwide Cannington a BIG thankyou!
Mick Skender, Director, Worldwide Online Printing Cannington

Royal Australian Navy

Many thanks to you and your team for making our workshop last week such a resounding success. The Merribrook experience was all I had hoped it would be my staff and I were able to relax, enjoy the tranquillity and really get the creative juices flowing. I am about to start collating the mountain of information and notes that we brought back. Please convey our gratitude to the staff, including your external consultants and, of course, the caterers, without whom no gathering of submariners is complete. We’ll be back
Andrew Tarpley, Lieutenant Commander, Royal Australian Navy

Defence Corporate Support Centre

It’s rare, but good to see an organisation that embodies the philosophies it espouses. We, the members of the Defence Transfield Team, were particularly impressed with the organisation and support provided by you and all at Merribrook. I have taken the liberty of highly recommending Merribrook to a number of my professional and personal associates. Thanks again. I hope that we might take the opportunity to take up other Merribrook challenges.
P.H Noonan, Colonel Manager, Defence Corporate Support Centre, Western Australia

McDonald’s Australia Limited

Just a short note to express our sincere thanks to you and your team for a fantastic afternoon of activities held at Burswood Park for our Assistant Managers Convention on Tuesday 4th May 1999. Feedback has been outstanding for all participants, it was a fun action packed afternoon where everybody got involved and was certainly a talking point in the evening at dinner. Once again, thank you for organising such a fantastic afternoon. We are in the process of collecting evaluation sheets from all participants and would be only too happy to pass on some comments for your interest.
Neil Platts, Operations Manager - McOpCo, McDonald’s Australia

CTS Events

Just a short note to thank you and all the team for an amazing afternoon of ice breaking activities on the lawns of Cape Lodge. It was a fun, action-packed afternoon and it certainly loosened up the group. Everybody got involved and it was the talk of the table that evening at dinner, if not throughout the entire program. Thank you so much for the enormous effort that went into organising such an afternoon and for your contagious enthusiasm. I look forward to the pleasure of working with you both again soon I hope.
Karen Smith, Account Manager, CTS Events